- Report: #1136954
Report - Rebuttal - Arbitrate
Complaint Review: Hotwire
Hotwire www.hotwire.com FALSE Advertising at its finest! Internet
*Author of original report: Hotwire Refunded - Response included below
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If you are looking for a deal don't go to Hotwire.com.
In the past, I have successfully used their service, but extremely disappointed in their service and my recent experience.
I needed a hotel room for my son and I for this summer while he's going to camp outside our city, so I went to Hotwire.com to do a quick booking.
After I booked and received the name of the hotel, I was concerned because where they put us is NEVER that expensive and they had a "normal" rate on their site showing $119 a night. I knew when I received my confirmation back with the hotel name that there was no way this place was $119 during the summer months.
So I went to the hotel's website and they have a posted summer rate of $65 a night. Hotwire was about 10 bucks less, but I would NEVER stay here and only booked it because it stated the normal rate was $119 and I figured it had to be a pretty decent place. [continued below]....
I guess you win some and lose some, but this is really deceptive. They could have put in $70 as the normal rate and I would not have been that upset, BUT I probably still would NOT have booked it.
I have done well in some other cities with Hotwire, but I will NEVER use them again as this was absolutely ridiculous. They were WAY off of the normal rate. I realize they can't use the exact amount since you could figure out the hotel, but to give $119 as the room rate when the normal rate is $65 is COMPLETELY FALSE and luring you in on a bait and switch big time.
I want a refund and will continue to fight for a refund since this was completely bogus.
This report was posted on Ripoff Report on 04/07/2014 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwire/internet/Hotwire-wwwhotwirecom-FALSE-Advertising-at-its-finest-Internet-1136954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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