- Report: #67384
Report - Rebuttal - Arbitrate
Complaint Review: Hotwire.com
Hotwire.comhotwire.com Internet U.S.A.
Hotwire.com ripoff booked wrong state Internet
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After I could not find a physical number I contacted my credit card company and they found their number on rip-off.com, the customer service rep 3-wayed a call to hotwire.com and we spoke with an unpleasant woman who insisted that she could not refund my $ because it CLEARLY states the state, but offered another hotel (in NY) at almost double the rate.
I was told that my money would be refunded after the second room was booked. It is my feeling that hotwire.com is in business to do exact what just happened. They book hotels in the incorrect areas and then offer a hotel in your area at a higher rate...
This report was posted on Ripoff Report on 09/22/2003 11:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hotwirecom/internet/Hotwirecom-ripoff-booked-wrong-state-Internet-67384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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