• Report: #970788

Complaint Review: House Hunters LLC

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  • Submitted: Sat, November 17, 2012
  • Updated: Fri, February 01, 2013

  • Reported By: RCM — Daly City California United States of America
House Hunters LLC
968 Dry Falls St Las Vegas, Nevada United States of America

House Hunters LLC NewHouseHunters.com House Hunters LLC Bait Switch Ripoff Artist Las Vegas, Nevada

*Consumer Comment: Trying to figure out how they are useful?

*Consumer Comment: The Great American Pastime of Sloth....

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0Author 2Consumer 0Employee/Owner

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I found an ad in Craigslist for a home available for a Lease Option. I called the number in the ad: (650) 263-3209

And I was told over the phone that the home owner of the house that I am interested in doing a lease option has signed up with www.newhousehunters.com and that all I needed to do was call the owner to set up a walk through. And the owner's
information will be available in their  website.

However, I needed to pay $40.00 and this information would be made available to me.
 
But, this was not the case, I never received the login information. And my Realtor friend was able to find the owner info in Public Records which we contacted and the Home Owner had no idea their home was being advertised!
 

Further,  I did some research and found that the website merely aggregates pre-foreclosure data and the bulk of home owners don't know that the home is being advertised their system posts the listing using the Google maps pictures.

this was  the property I was interested in.
Gadenside Home (Craiglist Ad)
 
I requested a cancellation  on  the following grounds:

1)Services not received (I have not received the login information and never logged in)

2)Services not as advertised. (Ad states property is available for a lease option, but the owner is not even aware the home is being advertised).

3)Bait and switch tactic (the Craiglist ad appears in the lease section but no lease option is available, instead the I ended up signing up for membership in for their website, and no login was ever provided.)

I never heard back from House Hunters LLC regarding my cancellation and refund request.   

Other complaits I have found:
Webutation Complaints
ScamBook Complaits
Better Business Bureau Review (F rating on House Hunters LLC)
Some Craigslist Ads

This report was posted on Ripoff Report on 11/17/2012 08:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/House-Hunters-LLC/Las-Vegas-Nevada-89142/House-Hunters-LLC-NewHouseHunterscom-House-Hunters-LLC-Bait-Switch-Ripoff-Artist-Las-Veg-970788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Trying to figure out how they are useful?

AUTHOR: Ruthied - (United States of America)

I called these people today, tried to slow the lady down, but she would not. I signed up anyhow so I could see what was up with it. She stated they take care of the deed run down and a whole bunch of other things when I read the web site that does not seem to be the case. They do not even tell me to get hold of. Maybe you could explain how I am suppose to do this, since there is no telephone listed, and all I have is Trustee info and a phone number if you could tell me is that who I get hold of I would  greatly appreciate it.
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#2 Consumer Comment

The Great American Pastime of Sloth....

AUTHOR: Veracity Brave - (United States of America)

I actually came across this complaint by sheer accident, but I'm grateful I did because reading that ridiculous tirade absolutely made my day...I signed up with house hunters about 6 weeks ago, also responding to an ad that I saw on Craigslist for a house that, by all appearances, was for rent. When I initially heard the words "pre-foreclosure" and "listings", I became a bit skeptical and was tempted to write this off as just another scam, but I'm glad I didn't.

Upon further inquiry, I was able to ascertain the fundamentals of how this works - and as with most things that are worthwhile you get out of it what you put into it, ergo why 6 weeks after calling them, I JUST moved into a house that I'm paying less for than I was for my old apt that was smaller!

Did I have to actually contact these property owners myself? YES - but it was NOT difficult to contact the homeowners, the previous owner of the house that I'm proud to say I'm now the deeded owner of, was quite happy to hear from me and, the way I remember it, they tell you that (if you're paying attention). I did call two different times and spoke to two different representatives, who said exactly the same thing in the exact same order, so they're probably a scripted company...which means that the calls are probably recorded and that they are held to strict rules about what they can and can't say, which is one reason I (reluctantly at first) surrendered my billing information and signed up for the service. Those companies are usually legit.

Anyhow, back to the point at hand....because lazy people who like to run around committing libel and slander on small businesses that are actually providing a good service (especially if I have benefited greatly from their services) vexes me beyond belief, let me addresss these nonsense claims one at a time:

Lie #1: Services not received (They provided me with my login information immediately at the end of the call...if you choose not to log in, that's your own decision after you've made the conscious decision to purchase it....not to mention the fact that you can't call something a scam if you havent even seen what it is, which you can't if you don't log in - so which is it?)

Lie #2: Services not as advertised (The listings did say a monthly payment amount, which WAS accurate, although it did not specify whether it was lease rent whatever, but that was clarified within the first 10 seconds of the call).....as for the homeowners not being aware? I didn't encounter that..

Lie #3: Bait and switch...(Seriously????? totally not an example of that...WAY out of context...calling about places to live and getting information about places to live (paid or not) does not constitute a "switch"....this applies more to companies who post false employment listings or modeling auditions and force you to pay for a job that doesn't exist, that term is so overused by overreaching whiny people it makes me sick)

In conclusion, this is just another tragic example of the great American pastime of sloth....in this great country of ours, unfortunately there are far too many people who are quick to slander and defame perfectly legitimate businesses for no other reason than they expect someone to come to their house, carry them into the car, drive them over to a home and hand them the paperwork, and all for free of course....HA...Meanwhile I'm LOVING my new house and it's thanks to House Hunters LLC (although their website is newhousehunters.com).... 1000000000000 thanks to those guys as I toast to the enjoyment of MY new home and head off to cook in MY kitchen...Yes I have their back, as I would any company that does good by me. Ignore this libelous nonsense complaint - I hope this B!+<& gets sued for libel, slander and defamation
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