- Report: #608188
Complaint Review: House Of Brides Inc. Houseofbrides.com
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| House Of Brides Inc. Houseofbrides.com
Internet United States of America |
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House Of Brides Inc. Houseofbrides.com My experience buying a dress was a nightmare. I was stuck paying for a dress that was horrible and I couldn't wear. The staff at House of Brides didn't even attempt to resolve my problems. Internet
*UPDATE EX-employee responds: a tea length dress should not drag on the floor unless you are a small person
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I ordered a size 8, tea-length dress from House of Brides using the measurements that were posted on the website. The dress I received, although tagged as a size 8, was at best a size 4. It also dragged about 8-10 inches on the floor. There was absolutely no possiblity of my fitting in to the dress.
When I spoke to House of Brides about the dress, I was instructed to have a professional seamstress measure the dress which I did. She confirmed that the dress was a size 4 and possibly even a size 2. I sent the measurements back to House of Brides and was told that I could return the dress at my own expense.
10 days later I was notified by House of Brides that the dress sizing was not defective; that is was a size 8 and exactly as presented on the website. Therefore they would be returning the dress to me and I would not receive my money back.
House of Brides made no effort to exchange the dress for another size or another style. It took 3 months to get a dress that I couldn't use, had to replace with another dress, and certainly did not add to what should have been a time of enjoyment in preparing for my son's wedding.
This report was posted on Ripoff Report on 05/28/2010 08:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/House-Of-Brides-Inc-Houseofbridescom/internet/House-Of-Brides-Inc-Houseofbridescom-My-experience-buying-a-dress-was-a-nightmare-I-wa-608188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
a tea length dress should not drag on the floor unless you are a small person
AUTHOR: Resources - (U.S.A.)
SUBMITTED: Sunday, May 30, 2010
You may be another victim of the vendor's failure to release a dress due to Dale & Eva Buziecki's failure to pay the vendor.
Have your dress inspected by the vendor if at all possible. Vendors do not condone tag changing. All vendors are online and do offer contact information.
Good luck to you. You may want to contact Channel 2 News in Chicago as it is rumored that they are doing an investigation on House of Brides.
