- Report: #443197
Report - Rebuttal - Arbitrate
Complaint Review: House Of Brides
House Of Brideswww.houseofbrides.com Internet U.S.A.
House Of Brides Cancelled my order but kept my money Internet
*UPDATE Employee: Customer Assistance
*Consumer Comment: YOU SHOULD HAVE BOUGHT LOCAL IN THE FIRST PLACE!
After a week, I emailed them and asked them why they hadn't credited my account since they had cancelled the order. They said that they wouldn't even process my credit until 30 days.
It has now been well over 30 days and they still have not credited my credit card account.
I will contact my credit card company to institute a chargeback, but people should know not to order from this company -- they engage in fradulent activites. They claim to have access to merchandise that they don't have access to and they take your money and do not refund it.
This report was posted on Ripoff Report on 04/13/2009 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/House-Of-Brides/internet/House-Of-Brides-Cancelled-my-order-but-kept-my-money-Internet-443197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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