- Report: #934275
Report - Rebuttal - Arbitrate
Complaint Review: House of Brides
House of Brides1184 roosevelt road glen ellyn, Illinois United States of America
House of Brides HOB Former Employee Reveals HOB Scams glen ellyn, Illinois
*UPDATE EX-employee responds: The Buziecki's are so stupid.
*Author of original report: Actually...
*UPDATE Employee: House of Brides' Letter to Readers
*UPDATE EX-employee responds: Good to see other ex employees speak out against the Buziecki's
Once a wedding date was on a Thursday, and one of the B's children (an older daughter, I believe her name was Elise? I can't remember) told me to ignore that order because the bride was "obviously lying". That daughter is particularly rude to the employees who aren't family (there's a lot of family working there...). Their seamstress will often switch sizing tags on dresses just to get more business for their adjustments department. She will also take the demo dresses from up front, steam out the "Demo" label, and sell them to brides claiming they are brand new. If you try getting a hold of them, good luck. We were put in charge of answering emails and phone calls, and were informed to NEVER transfer any line to a manager. If you call complaining about any issue, there was a generic email we had to copy and paste saying that they can get 10% off their next online order. ALL emails concerning a bride wanting her money back were to be immediately deleted or responding with that 10% off coupon spam.
Please, never order anything from this place. Go to a small bridal shop where they actually care about their customer's happiness and satisfaction. HOB makes so much money (all the children drive extremely nice cars and have everything designer) that they could care less about you and your big day.
This report was posted on Ripoff Report on 08/29/2012 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/House-of-Brides/glen-ellyn-Illinois-60137/House-of-Brides-HOB-Former-Employee-Reveals-HOB-Scams-glen-ellyn-Illinois-934275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.