- Report: #714005
Report - Rebuttal - Arbitrate
Complaint Review: House of Brides
House of BridesInternet United States of America
House of Brides SCAM!!!!SCAM!!!!SCAM!!!! illinois, Internet
*UPDATE Employee: Reply to Customer
I have contacted this company several times, thirty two to be exact. Every time I am told that they will send an email the accounting department and I will be notified in 24 hours. I am now well aware of that all my suspicions are accurate. There is no "Debbie", accounting department, or intentions on refunding my money.
I am very thankful for the many victims that came forward and took their time to write their letters. It is very frustrating and I can relate to the many exhausting, and emotional attempts to be refunded. My day like so many others was ruined by the ignorant and disrespectful customer service people at HOB. I hope that this class action lawsuit goes through and the investigation by the attorney general of Illinois continues.
Ironically I just received a phone call from the accounting department as I was writing this letter. Stating that they will be giving me my full reimbursement by the end of the day!! We will see...
All I can say is DONT STOP CALLING!! Keep on them, dont give up!! That is how they win! People get exhausted calling and ruining their day, but you are the consumer. It is your money and your right to get it back!
This report was posted on Ripoff Report on 04/05/2011 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/House-of-Brides/internet/House-of-Brides-SCAMSCAMSCAM-illinois-Internet-714005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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