- Report: #31336
Report - Rebuttal - Arbitrate
Complaint Review: Household Bank Card Services
Household Bank Card ServicesChurchman's Corporate Center 90 Christiana Road New Castle, Delaware U.S.A.
Beneficial ripoff Charging for unwanted services and holding payments & adding outlandish ripoff late fees New Castle Delaware
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In March we used it for an emergency and then they started charging us insurance which put us past the limit so there were over the limit fees. On top of that they held our payments and charged us late fees.
We e-mailed them and called them and after over three months I told them I was not going to pay the insurance since it was an unwanted and unauthorized charge. They then decided to take it off.
Reconcilling my bank statement I discovered that the last check sent to them didn't clear the bank. Also with payment due on the 1st of Oct. and have not received a statement we made a payment electronically. We discovered that the check wasn't credited until 8 days after sending, yes late charge. Also the payment made today, Sept. 27 was recorded as paid on Oct. 1 the due date and they state electronic payments must be made 2 business days before due date.
What did we do, first I told them that no insurance fees, over the limit fees or late fees will be paid. Second we got on on the web and spread the word and now reporting it here.
Tom & Mary
This report was posted on Ripoff Report on 09/27/2002 08:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Household-Bank-Card-Services/New-Castle-Delaware-19720/Beneficial-ripoff-Charging-for-unwanted-services-and-holding-payments-adding-outlandish-31336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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