- Report: #988409
Report - Rebuttal - Arbitrate
Complaint Review: Household Bank Master Card
Household Bank Master CardInternet United States of America
Household Bank Master Card HSBC Master Card HSBC refused to refund after software purchase epic fail! Internet
I have now reached out to the new owner of HSBC, Capital One, and they were extremely shocked by this poor treatment and are working to help turn this around. I've had 2 major accounts with Capital One for more than 17 years.
I am closing my HSBC account even though it is no longer truly HSBC just because of the horrible experience. Now a days it seems the customer is no longer valued by online companies...they hide behind distance and computers. One more reason to buy local no matter what. The little bit extra you spend is a better guarantee that if something does go wrong someone is nearby to be held accountable.
This report was posted on Ripoff Report on 12/28/2012 08:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Household-Bank-Master-Card/internet/Household-Bank-Master-Card-HSBC-Master-Card-HSBC-refused-to-refund-after-software-purchase-988409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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