I too have been ripped off by HFC/HSBC. In Feb 2007, I meet with an HSBC loan specialist at their Manchester, CT store, and took out what I believe to be as a $10,000 personal loan. However, I did not read the fine print; I foolheartedly believed what the loan specialist told me. What they duped me into signing was a $10,000 Personal Line of Credit at 19.80% interest. I have made 29 payments of $207 per month, on time every month. I have paid a total of over $6,000 to HFC since March 2006, yet somehow I still owe a total of approx. $9,700 on this loan.
Furthermore, they have been charging me over $28/month for life and disability insurances, which I have tried to cancel numerous times, but they still have not done so. (Allegedly they are cancelling the insurances today, after I called screaming, swearing and yelling at everyone I could get on the phone.) They refuse to credit my account for any of the insurance payments, even though I have confirmation numbers from my numerous calls to cancel the insurances. (They claim they don't have that information in their system.)
I feel as if HSBC has raped me and will continue to do so on a monthly basis for eternity. I have cancelled my automatic payments and plan to close my current bank account so that they cannot keep trying to take more money from me. I told every person I spoke with today that I am refusing to pay any more money on this loan, even if it means I must file bankruptcy to discharge the debt. I cannot begin to describe the anger and frustration I feel right now.
Their business practices are not only unfair, but shoudl be illegal. Unfortunately Obama's new credit card laws do not apply to loans of any type. However, even if it did, the new would do nothing to help me or all the other people that HFC/HSBC has ripped off, robbed blind, and raped over the years. Excuse my language and the use of the word rape...I mean no disrespect to anybody who has ever actually been raped. It's just that that is how I basically feel about having paid over $6k on a $10k loan and still owe nearly $10k, especially in this economy. NOBODY that I have EVER spoken with at HFC/HSBC has ever given me an explaination that made any sense as to why my principal balance is still so high. I have several times requested an audit of my account, a written explanation or an accounting of how I could still possibly owe so much money. To date, I have received nothing from them but monthly bills.