- Report: #862313
Report - Rebuttal - Arbitrate
Complaint Review: Household Furniture & Appliances
Household Furniture & Appliances626 S.W. 6th St. Grants Pass, Oregon United States of America
Household Furniture & Appliances Holey Sofa, Deceptive Sale, Misrepresentation of Goods Grants Pass, Oregon
*REBUTTAL Owner of company: Carol, I am sorry you were not satisfied.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I looked around some more & looked at a leather set that was nice but had a 6-7" scratch on the side of it. I pointed out the mar to the saleswomen & she said "oh, that's just a fold in the fabric" like I'm stupid & can't tell the difference?
I went back to my original selection & asked her again if there was anything wrong with it, she stated again there was "Nothing wrong with it" , I could not inspect it myself because it was jammed up against some other furniture & NO way to get around it.
I paid for it & had it delivered. Within 3 hrs. of it being in my house I turned on the lamp next to the end of the thing & discovered a 2" hole! I called the store immediately & asked them to come pick it up as I would not accept a holey sofa.
Their offer was I pay them $100.00 for restocking & they would pick it up or they would repair it. I did not go shopping for a sofa that needed repair, I could have gotten one from the Goodwill or a yard sale if that's what I had wanted, & for alot less dough.
This saleswomen blatantly lied to me & they expect me to accept this disceptive crap & their holey merchandise. It's now one month later & the sofa sits unused & covered up in my living room waiting from either some satisfaction from my credit card company or a court of law.
This report was posted on Ripoff Report on 04/01/2012 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Household-Furniture-Appliances/Grants-Pass-Oregon-97526/Household-Furniture-Appliances-Holey-Sofa-Deceptive-Sale-Misrepresentation-of-Goods-G-862313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.