Houston Air Duct Cleaning Fail to Show Up for Appointment Houston Nationwide

I had an appointment on Thursday 08/25/2016 for a customer’s house from 12-2.  NO ONE showed up.  I called from 2-3 and got voice mail, no one ever called me back.  I spoke with someone at 3 who told me that the tech was running late and should be at the house within the hour.  I called at 4, because no one had shown up or called, spoke with a female again, who told me she would call the tech and call me back.  She never did.  I called from 4:20 - 5:00 and got voice mail.  NO ONE ever called me.  I called this morning and spoke with Stacy who told me that the earliest she could get a tech out was Sunday morning.  NOW, please explain, why I have to wait 3 days from my scheduled appointment because NO ONE from your company showed up for my appointment or bothered to call?

I was told by Stacy that the manager, Kylie, shows up whenever she wants, so she doesn't know when she will be there for me to talk with.

I tracked down who owns Houston Duct Cleaning. As it turns out, Houston Duct Cleaning is owned by Speed Steam Cleaning LLC, and that LLC is registered to Inna Rozenstein. To make things even better to prove my complaint, it turns out that Speed Steam Cleaning also is running under 44 different domain names in various cities!