Howard Hait's company, Hearing Aid HealthCare Services sold my 92 year old mother 2 hearing aids 2 years ago for $2700 stating she needed advanced technology. I attended the meeting. My mother continually visited their Palm Desert offices because her 2 new hearing aids did not let her hear as well as the 1 cheap one she previously had. 2 years later, I moved her to a new assisted living facility in Palm Springs and she went to Hait's Palm Springs office. The audiologist told her she needed new haring aids because the old ones were "not the best technology" - the implication and manner was that they were no good. I attended the next meeting and was told my mother needed better technology - bottom line $3450. I wrote to the owner - Hait. He called me and an appointment was set for 6/26 for my mother as he was going to work personally on her hearing aids. His office cancelled the appointment and after a reasonable amount of time, I sued him in Small Claims Court. I lost due to the timeline of 2 years. During the testimony Hait stated that both sets were very basic entry level hearing aids, not advanced technology. Further this arrogant pig said that the reason my mother kept going to his offices was because she was lonely and "old people like to come in for a cup of coffee." My mother pays a great deal of money to be in assisted living and certainly does not need to cure loneliness by visiting this pigs' office. She lives near me and I can assure you she sees me a few times a week. The very disrespect that this pig shows to a 92 year old makes him a special candidate for loss of business. He has 17 locations west of Kentucky and it is my hope that people reading this will remember what poor experiences they had in his office and join in by filing their own report. Let's protect the elderly from bloodsuckers like this.
Palm Springs, California