Hribar Truck and Equipment Tom JR, Semipartsman(ebay),semipartsman.com False Representation Sturtevant, Wisconsin

Here at ELW company in Grove city Ohio we are the oldest dealer in the nation for Carrier Confort Pro APU's. We have the best techs and the most in stock parts. Call Mark J at 614 871 1620 i will have you fixed up in no time. no BS just good honest service at the best price.

I think when people purchase items then the products should unless stated otherwise. Used is used but it does not in any way shape or form does it mean that the product should arrive defective because its "used." So if its sold "as is" then the seller should have provided information regaurding the defects or described the unit as defected but if the seller did such a thing then no one would purchase it. Instead of doing the right thing the seller hides behind the sold "as is" claime. Pretty pathetic.

I have bought several parts over a 4 year span. Tom has shipped the products sight unseen to my home in Maryland. We have never had a problem. The parts consisted of doors,truck bed and other items. I also removed my APU from my truck to relocate it and burned up the control unit (the white box on the back wall of the unit) it happens. You cant always believe those carrier repair shop except for the one in Indianapolis Indiana. Also AS IS means as is, buying used products it happens.

The "non authorized installer", the shop you raved about, one of your very good customers, and told us to make sure we told them we got the APU from you. You never had a discussion with them.  You spoke to me about bringing the replacement part.  I called you and you told me you wouldn't do anything for me, and that I needed to look at my invoice because it said "sold as is".  I then spoke to your father.  After that you then called and offered the part.
If hard to please is wanting what you paid for, then yes I am hard to please.  I appreciate you bringing the USED replacement part 15 miles, like you told me on the phone, you were going that way anyway.  Unfortunately we still do not have a working APU.  Which you know, because the bill you received for the labor of the part swap stated that. I filed this report because I paid for a "working unit in good condition".  This is not what I received.  I received an APU that not only would not run on it's own, the AC compressor is bad (we know this from once we actually got it running).  Paying 1/3 of the price of the APU new, is not spectacular for an APU that is 4 years old and came off a wrecked truck.

After discussion with the non authorized installer we Thomas Hribar Truck

drove 30 miles and provided a replacement part and agreed to take care

of labor to resolve issue.  Have no idea why she would place a report on this site

after we went out of our way to take care of issue.  Unit was sold for 1/3 the

cost of new.  Don't know what else we could do.  Some people you can't please

unfortunately.