• Report: #387672

Complaint Review: Http://www.advance3wtelecom.com/ Or Advance 3W Telecom Or Http://www.themoviedownloads.com/index.asp

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  • Submitted: Mon, November 03, 2008
  • Updated: Tue, November 04, 2008

  • Reported By:scania Other
Http://www.advance3wtelecom.com/ Or Advance 3W Telecom Or Http://www.themoviedownloads.com/index.asp
http://www.advance3wtelecom.com/ or Advance 3W Telecom or http://www.themoviedownloads.com/index.asp Nationwide U.S.A.

Advance 3W Telecom - Http://www.themoviedownloads.com/index.asp, /member-site.net / - Http://movies.coz.bz/http://www.advance3wtelecom.com/ Or Http://www.advance3wtelecom.com/ Or Advance 3W Teleco Misleading/Deceptive/Fraud/ Avoidance to refund/ help in disguise--sending annyoying e-mail Montreal, Quebec, Canada

*Author of original report: REFUND!!! from Http://www.themoviedownloads.com/index.asp or member-site.net or Http://movies.coz.bz aka http://www.advance3wtelecom.com aka Advance 3W Telecom

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I have been writing to the Customer support team regards to give me my full refund of $43.69 USD I had paid for the product on
Product: Membership - Unlimited Access to Movies & TV shows
Order Date: 11/01/2008 3:52 PM PST

I joined the site to have access to movies but instead these were tools/softwares to be able to download movies.

This is very deceptive and misleading
I have no interest what so ever about this softwares

The Customer support specialists are:
1. Heather Johnson
2. David Jones
3. Anna Smith

They seem not to be reading my letters of refund.
Instead they are sending links about Step by Step instructions to download movies, TV shows, music, games etc. which I never need .

If these can open, please check the following links:(w/v have nothing to do with

1. http://members-site.net/support_tutorial/connection.htm
2. http://members-site.net/cddvdburner/index.htm
3. http://members-site.net/support_tutorial/playingtutorial.htm

According to the Terms & Conditions states that

"If you are within your first 60 days of our guarantee period you are eligible for a refund. "

Thus, I requested a refund.

So far NO Refund. They succeed in pretending to be nice. They send never ending "Fake Help" e-mails.

Please see below:
Dear Customer,

Thank you for contacting our support team.

Here is your username and password:

Username: ........................
Password.........

Login page: http://members-site.net/?area=Movies
*Make sure that you cut & paste in the appropriate box.
You are now entering the member's area where you will be provided with the tools to download movies and TV shows.
If you were unable to enter the member's area please click on this direct link:
http://members-site.net/sharedmovies/index.htm
If the link fails to load please copy and paste it in your browser address navigation bar.

PLEASE NOTE: Your user name and password are designed for entry into the members' area ONLY.

You would not enter this information into software or other sites.

Please do not hesitate to contact us if we can be of any further assistance.
To ensure prompt service, please include the original text when responding.

Best Regards,

Heather Johnson
Customer Support Specialist

Ryam
scania
Europe


This report was posted on Ripoff Report on 11/03/2008 08:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Httpwwwadvance3wtelecomcom-Or-Advance-3W-Telecom-Or-Httpwwwthemoviedownloadscomindexasp/nationwide/Advance-3W-Telecom-Httpwwwthemoviedownloadscomindexasp-member-sitenet-Http-387672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

REFUND!!! from Http://www.themoviedownloads.com/index.asp or member-site.net or Http://movies.coz.bz aka http://www.advance3wtelecom.com aka Advance 3W Telecom

AUTHOR: Ryam - (Europe)

In less than 24 hours. I was Refunded by Advance 3W Telecom c/o CLICKBANK

They wrote:

Dear Customer,

We apologize for the inconvenience! Your purchase has been refunded. It will post to your PayPal account within 48 hours.

Thank you,

ClickBank Customer Service

What I did:

1. (Nov.1) Act fast!!
By sending to the Customer Support Specialist of Advance 3W Telecom aka Http://www.themoviedownloads.com/index.asp or member-site.net or Http://movies.coz.bz
-- The product received is significantly not as described. I expect movies, yes? but it was softwares I received.
2. (Nov.2)Keep on sending polite e-mails. No matter how seem hopeless it may be.
3. (Nov.3) I sent a letter of requiring a refund...(several e-mails)
oh how they love to respond non-sense. as if writing to a robot. They Pretend to be nice but same answer about UNWANTED Product.

Report or filed a complaint to:
a. Paypal
b. Clickbank
c. Rippoff Report

4. (Nov.4) I wrote another e-mail to the Customer Support Specialist that I am cancelling membership and I require a refund as I am entitled to it accdg. to the terms and conditions.

Finally, Refund was received.

I think that Advance 3W Telecom is using the services of Clickbank & Paypal.
It is possible that Clickbanks name are tarnished by such companies as Advance 3W Telecom.

I do not know what made them refund me. But for sure
a. Paypal, b. Clickbank, c. Rippoff Report must have helped.
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