- Report: #320099
Report - Rebuttal - Arbitrate
Complaint Review: Hughes Net
Hughes Netwww.hughesnet.com Germantown, Maryland U.S.A.
Hughes Satellite Service - HughesNet false advertisment, rude, poor customer service, restiction, in constant change of "their" regulation Gaithersburg germantown Maryland
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when you call to find out what is happening they keep repeating the same thing over and over again. that u are going over your limit and when you ask for a supervisor they tell you that you cannot talk to one and then they fight you about it.
You cannot get any help from them. they tell you that you cannot play game, go on your myspace account. i asked them what can i do for what i pay and they would not answer me. I asked them what am i paying for inter net service if i cannot do anything. they then asked me if i wanted to end my service, i said no that i just wanted to know what i can do.
you never get a stright answer out of them and when you ask question they never answer what you are asking. you never get anyone that can speak english.
what is a person suppose to do. because when you get this fap thing on your service it takes 24 hours to get that off. what can we do about this? can we do something about it?
This report was posted on Ripoff Report on 03/21/2008 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughes-Net/Germantown-Maryland-20867/Hughes-Satellite-Service-HughesNet-false-advertisment-rude-poor-customer-service-rest-320099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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