- Report: #852099
Complaint Review: Hughes Net
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| Hughes Net 11717 Exploration Lane
Germantown, Maryland United States of America |
|
Hughes Net Deceptive Intentions Germantown, Maryland
*Consumer Comment: Sorry you have to deal with Hughes Net....
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This report was posted on Ripoff Report on 03/11/2012 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hughes-Net/Germantown-Maryland-20876/Hughes-Net-Deceptive-Intentions-Germantown-Maryland-852099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Sorry you have to deal with Hughes Net....
AUTHOR: Ken - (USA)
SUBMITTED: Sunday, March 11, 2012
Loosely translated, it means, "we seriously oversold the satellite and we throttle everyone back after using a fixed amount of bandwidth."
Tech support can't help you, and upgrading won't help much either. I wouldn't want to be a Tech rep for them, they know there's nothing they can do that will make much difference.
Hughes is in a catch-22, to make a profit, they have to sell more service than they can sustain for any length of time. If they limited the number of subscribers, the price would be astronomical.
They HAVE covered their collective butts with the "FAP."
It's in the agreement you signed, along with a monetary penalty if you cancel early.
Yes, they're a little deceptive in their ads, but NOT dishonest.
The Hughes Net "girl" does say "download that video CLIP."
If you have any other options, you'd be better off, but carefully check the early penalty clause in the agreement....they will NOT waive it.
