- Report: #950919
Report - Rebuttal - Arbitrate
Complaint Review: Hughes Net
Hughes Net11717 Exploration lane Germantown, Maryland United States of America
Hughes Net This company caused me a lot of problems. They would not let me out of my contract because I was ONE day late cancelling it . Germantown, Maryland
I mailed the equipment back on a Monday (it took a few weeks to receive the box) and on Tuesday in the mail I received a bill for $112.48. I know they could not have received my equipment back yet so this was a bill for my service that month.
Apparently the woman I had talked to put me on a 30 day trial and I could cancel it and be out of my contract. I was NEVER told about this so I did not know I had to cancel anything or believe me I would have. I am now done with them and I have a $112.48 bill. No one will help me with this and I am frustrated with the company.
I have heard horrible things about Hughes net and I can not stress to anyone reading DO NOT involve yourself in anyway with this company. They do not care about anyone and they charge $77.00 a month. That is way more then ATT. Unfortunately where I live they were the only ones that provided internet service at the time. On top of the $77.00 a month you were only
allowed so much time on the internet a month and if you want more you had to call them and pay them $5.00. Please listen to me DO NOT use them and if you are get out fast. No one there will help you if you need anything. RUN
This report was posted on Ripoff Report on 10/04/2012 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughes-Net/Germantown-Maryland-20876/Hughes-Net-This-company-caused-me-a-lot-of-problems-They-would-not-let-me-out-of-my-cont-950919. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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