- Report: #221113
Report - Rebuttal - Arbitrate
Complaint Review: Hughes Network Systems.
Hughes Network Systems.11717 Exploration Lane Germantown, Maryland U.S.A.
Hughes Network Systems,Direcway Trying to charge me early termination fee of $300.00 after 12 months. Payed $600.00 for equiptment & installation. No paperwork of a 15 month contract. Germantown Maryland
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After 12 months Qwest offered DSL service. A lot cheaper & a lot faster. I called to cancel. I didn't know until my bank statement came that I was charged for early termination. When I spoke to them about never being told or signing any paperwork that stated I was aggreeing to a 15 month contract I was told it was a verble aggreement and I should go to their website and look it up.
I called my bank and filled a dispute form. I was refunded the money. Hughes never contacted my bank again. I am still getting a bill from them saying I owe them. I would like to get anyones advice on what to do before this appears on my credit report. Everyone I have spoken to doesn't have an answer.
This report was posted on Ripoff Report on 11/17/2006 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughes-Network-Systems/Germantown-Maryland-20876/Hughes-Network-SystemsDirecway-Trying-to-charge-me-early-termination-fee-of-30000-after-221113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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