- Report: #205559
Report - Rebuttal - Arbitrate
Complaint Review: Hughes Network Systems
Hughes Network Systems11717 Exploration Lane Germantown, Maryland U.S.A.
HughesNet Satelite Internet Hughes Network Systems - Direcway ripoff salesperson lie to get you to purchase the system Germantown Maryland
*UPDATE Employee: We would like to resolve your complaint
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I got PCS orders three months before my contract expired. I put this to the test and the company charged me a cancellation fee. They kept charging my credit card after I faxed them a copy of my PCS orders 4 times. I made over 6 phone calls to the customer service. This company does not provide fair service to military members. Avoid them. Customer Service is very poor. Another issue the service is not as fast as advertised. Dialup is faster. Warning the advertising is very deceptive. $59.99 a month is a lot of money when you can get better speed through dialup.
Lake Stevens, Washington
This report was posted on Ripoff Report on 08/10/2006 09:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughes-Network-Systems/Germantown-Maryland-20876/HughesNet-Satelite-Internet-Hughes-Network-Systems-Direcway-ripoff-salesperson-lie-to-ge-205559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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