• Report: #374361

Complaint Review: HughesNet

  • Submitted: Fri, September 19, 2008
  • Updated: Fri, September 19, 2008

  • Reported By:Baytown Texas
go.gethughesnet.com Nationwide U.S.A.

Hughes Net, HughesNet Over charged installation and Poor service Houston Nationwide

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I switched to Hughes Net due to my satisfaction with Direct TV , I was to only be charged 199.00 for installation . The installation man only half did the job , I have the eqipment he required me to purchase sittin on my floor due to not enough cable to move the router and motum anyplace else . He left me with unsecured Wireless and I can only access internet occassionally . He refused to install the dish where I wanted it .

I have pages of calls made to the company that refuses to send service man back out , Then my credit card which I did not authorize charges was charged $900.+ dollars for installation and 1st month bill . They said the charges are justified . They repeatedly refused to let me cancel my service starting the day after installation and promised to resolve the problem .

My husband is in Iraq and the Net is my means of communication with him . Please help me recoup my loss's and get this stuff out of my yard so I can afford to go with a company that will help me . This communications with this company has gone on for 2 months now and I have come to the end of my rope in trying to get proper service ..

Baytown, Texas

This report was posted on Ripoff Report on 09/19/2008 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/HughesNet/nationwide/Hughes-Net-HughesNet-Over-charged-installation-and-Poor-service-Houston-Nationwide-374361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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