- Report: #331637
Report - Rebuttal - Arbitrate
Complaint Review: HughesNet
HughesNethughesnet.com/ Nationwide U.S.A.
HughesNet Previously Direcway False advertisment very misleading Extremely slower speeds then promised Plain and simple CRAPPY SERVICE Nationwide
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I pay for speeds of 800/down and 100/up, but what I actually receive is about 250/down and 50/up!
You ought to try testing your own speeds (customercare.myhughesnet.com/tools/speed test).
I made a call to their customer service about slow speeds I've been experiencing and they tell me that I pay for services UP TO (jkey words here) 800/down and 100/up - which is extremely rare that I actually receive this much - because the network is busy. ALL DAY, EVERY DAY THE NETWORK IS BUSY! ABSURD!!!
Not to mention you can't understand a d**n thing their customer service reps are saying (heavy accent).
I'm finding a new provider TODAY. I think we should organize a class action lawsuit!!!
Also may want to try this number it does work and gets you to corporate direct and fast.................
Call the Corporate Office, press 0 for the Operator and ask for Executive Customer Care.
Hughesnet Corporate 301-428-5500
Samples of my tested speeds:
May 8th, 11:26PM - 249/25 kbps
May 8th, 11:22PM - 388/24 kbps
May 8th, 11:20PM - 368/37 kbps
May 8th, 01:06PM - 655/24 kbps
May 8th, 01:04PM - 362/28 kbps
May 8th, 01:02PM - 442/36 kbps
May 7th, 08:19PM - 172/19 kbps
May 7th, 08:13PM - 194/11 kbps
May 7th, 08:05PM - 144/26 kbps
May 7th, 08:01PM - 171/30 kbps
May 7th, 07:56PM - 55/15 kbps
May 7th, 01:04PM - 846/152 kbps
May 7th, 01:01PM - 713/53 kbps
May 7th, 12:44PM - 811/35 kbps
May 7th, 12:41PM - 498/31 kbps
May 6th, 11:20PM - 224/33 kbps
May 6th, 06:48PM - 319/10 kbps
May 6th, 06:45PM - 263/10 kbps
This report was posted on Ripoff Report on 05/09/2008 11:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/HughesNet/nationwide/HughesNet-Previously-Direcway-False-advertisment-very-misleading-Extremely-slower-speeds-t-331637. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.