- Report: #261271
Report - Rebuttal - Arbitrate
Complaint Review: Hughesnet - Direcway
Hughesnet - Direcwayhughes.net Nationwide U.S.A.
Hughesnet Formerly Direcway Nightmare customer service, slow internet, difficult to navigate tech support. Refused to give advanced support. Wants only to sell you an upgrade. ripoff Internet
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Today I talked with a supervisor in America who was no satisfaction and suggested perhaps a neighbor was accessing my wireless. When I pointed out that I live ocean front in the middle of nowhere and that explanation was illogical it made no difference. I was on the phone for over 2 hours today alone. I am fed up, have made an appointment with cable. I have the 7000 Professional Plan. Hughesnet is truly a rip off!
Gold Beach, Oregon
This report was posted on Ripoff Report on 07/16/2007 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet-Direcway/nationwide/Hughesnet-Formerly-Direcway-Nightmare-customer-service-slow-internet-difficult-to-naviga-261271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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