• Report: #990975

Complaint Review: Hughesnet Gen4

  • Submitted: Thu, January 03, 2013
  • Updated: Thu, January 03, 2013

  • Reported By: Mike — Palm Springs California United States of America
Hughesnet Gen4
Internet United States of America

Hughesnet Gen4 False advertising and deceptive practices, Internet

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Beware of Hughesnet Gen 4 as they promise you the moon during the sales call but fail to deliver what they promise. Get all offers in writing for everything they promise before you give them a credit card or be prepaired to cancel the card when they refuse to live up to their promise.

Waiting times are measure in hours to get through to anyone except the sales department. They have no concept of "customer service". I still cannot log onto their customer portal and after 3.5 hours of waiting and being bounced around they gave up and said try again some other time!

The bottom line is if your only ISP is dial up then carefully conside their product but expect to be riped-off for the service.

This report was posted on Ripoff Report on 01/03/2013 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet-Gen4/internet/Hughesnet-Gen4-False-advertising-and-deceptive-practices-Internet-990975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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