- Report: #990975
Report - Rebuttal - Arbitrate
Complaint Review: Hughesnet Gen4
Hughesnet Gen4Internet United States of America
Hughesnet Gen4 False advertising and deceptive practices, Internet
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Waiting times are measure in hours to get through to anyone except the sales department. They have no concept of "customer service". I still cannot log onto their customer portal and after 3.5 hours of waiting and being bounced around they gave up and said try again some other time!
The bottom line is if your only ISP is dial up then carefully conside their product but expect to be riped-off for the service.
This report was posted on Ripoff Report on 01/03/2013 08:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet-Gen4/internet/Hughesnet-Gen4-False-advertising-and-deceptive-practices-Internet-990975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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