• Report: #711133

Complaint Review: Hughesnet Satellite Internet

  • Submitted: Mon, March 28, 2011
  • Updated: Mon, March 28, 2011

  • Reported By: J. Christianson — San Luis Obispo California United States of America
Hughesnet Satellite Internet
Internet United States of America

Hughesnet Satellite Internet Advertises Speed, but not the Bandwidth Limit. Slows to a Snails Pace Before Basic Banking is Complete internet

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Previous reports mirror some of my experience with Hughesnet. Less bandwidth is available than is necessary to access emails and perform basic banking service. I urge anyone considering using satellite internet to not depend upon it. After complaining several times to Hughesnet without a permanent fix, I was told that I may have been hacked through my wireless router. I live in an isolated canyon miles from anything and I turn off my laptops and power supply to the Hughes modem and l lock the computers in a fireproof safe which only I have the combination. When I inquired as to when I last went over the bandwidth limit, I was given a date and hour by the tech. At this time, I knew they were lying because I can document that I was not using the service because I was not home and everything was locked up and turned off. The system is not worth the money. Sometimes I get less than 10 minutes of adequate download speed / day. At $2/day, that's $12/hr for "highspeed" internet.
The company's records are fraudulent.

This report was posted on Ripoff Report on 03/28/2011 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet-Satellite-Internet/internet/Hughesnet-Satellite-Internet-Advertises-Speed-but-not-the-Bandwidth-Limit-Slows-to-a-Sn-711133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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