- Report: #220341
Report - Rebuttal - Arbitrate
Complaint Review: Hughesnet
Hughesnet11717 Exploration Lane Germantown, Maryland U.S.A.
Hughesnet, Direcway Complete Disaster! Hughesnet is a waste of money!! Ripoff Germantown Maryland
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
In our final attempt to correct our inadequate/intermittent internet access, we emailed Hughesnet for help, advising that we were unable to work with the telephone customer service due to the communication barrier, and that we would be cancelling if we did not receive a response.
We never did receive a response from our two emails sent last April. We give up! We've had inconsistent access, and we could only access the internet on one of our computers. Let's not even talk about if there was a cloud in the sky! Rain? Forget about it!! After over 10 hours dedicated to this company, we have given up.
Originally, we were scared into staying with them because they threatened us with cancellation fees, etc., but for $102 a month and inconsistent internet access, we had to draw the line. Their customer service can be described as nothing less than a nightmare. Hangups, rudeness, trouble understanding English, you name it. How are they still operating???
This report was posted on Ripoff Report on 11/13/2006 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet/Germantown-Maryland-20876/Hughesnet-Direcway-Complete-Disaster-Hughesnet-is-a-waste-of-money-Ripoff-Germantown-M-220341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.