- Report: #1066218
Report - Rebuttal - Arbitrate
Complaint Review: Hughesnet
Hughesnet11717 Exploration Lane Germantown, Maryland USA
Hughesnet Gen4 - Deceptive Sales Information - Deceptive Sales Information, Bank Fraud, Germantown Maryland
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I spoke with Hughesnet sales representatives on @ 3 occasions and was assured that the costs cited were the only ones necessary to connect service. This was an outright LIE. Upon the arrival of the scheduled technician he informed me that there would be an additional charge for 'necessary, equipment. (The Hughesnet rep had made zero reference to this and outright lied to a direct question regarding additional equipment.) When the appointment was scheduled I was told that a credit card would not be charged until the technician reported that service could be provided. When I called to cancell the installation/service I was told that the card had already been charged (once again the Sales Rep had told an outright LIE) and that the funds would not be returned for THREE business days.
My advice to prospective customers AVOID HUGHESNET at all costs!
This report was posted on Ripoff Report on 07/11/2013 11:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet/Germantown-Maryland-20876/Hughesnet-Gen4-Deceptive-Sales-Information-Deceptive-Sales-Information-Bank-Fraud-G-1066218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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