- Report: #796105
Report - Rebuttal - Arbitrate
Complaint Review: Hughes.net
Hughes.netInternet United States of America
Hughes.net Hasslling a recent widow, Internet
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My father died from Pancreatic Cancer on October 26. 2011. He had only been diagnosed on the 9th of September so his suffering was brief.
On the day of his death my mother was contacted by Hughes.net demanding payment. She was forwarded several times by customer service representatives trying to find a person with enough power to address the problem. At the end one woman told her if she faxed a copy of the death certificate, the account would be closed and no further attempts would be made to collect. We supplied the requested faxed certificate.
We buried my dad November 1st.
Today, November 9th, my mother received notification that Hughes.Net had turned the bill over to collections. She has contacted the collection agency and was informed she should send a copy of the death certificate to them and they will clear the account. We'll see.
This report was posted on Ripoff Report on 11/08/2011 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet/internet/Hughesnet-Hasslling-a-recent-widow-Internet-796105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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