- Report: #869815
Report - Rebuttal - Arbitrate
Complaint Review: Hughesnet
HughesnetInternet United States of America
Hughesnet Rural Internet Internet
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2.0 Mbps/300 Kbps
450 MB<--- is the download limit a month that we didn't realize and is our fault
but what we get at the best of times is .30 KBPS down and less then 5 kbps up.
When you call the tech said it was because the router was over heating and damaged which we had a mo contract that covered it, but they charged us 48.00 to replace it, The new one still over heats and we had to buy a fan to sit next to it blowing air on it constantly, we are afraid it will catch fire.
They say well you do get 2.0mbps but with transfers from satellite to modems to computers etc and back that you loose signal strength but that is a lot to loose, we are also locked in to 48 months we have 44 more to go. but i will have to break contract because in my opinion they already have with not having a constant 2.0 mbps except at 4 in the morning!
Shame on you Hughes net for taking advantage of people who have to alternative!
This report was posted on Ripoff Report on 04/17/2012 09:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hughesnet/internet/Hughesnet-Rural-Internet-Internet-869815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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