ED Magedson – Founder
Hughes net internet Worse internet option by far . Hugh's net sends sub contractors to do the installation . The contractors installed the satellite in my front window of our home . 3 feet from the front . Drilled two holes in front of our home and only needed one. You will Used car sales man and woman, lies, bank withdrawal to much ! More to the story than advertised . Internet
Worse internet option by far . Hugh's net sends sub contractors to do the installation . The contractors installed the satellite in my front window of our home . 3 feet from the front . Drilled two holes in front of our home and only needed one. You will have to go buy a separate wifi modem least expensive $79 they will tell you to pick up at least a net gear 600 . The tech will tell you this not Hugh's net . I called to have the dish moved as this was done while I was unaware an at work , I had to pay out of pocket $200 for a second contractor to come out and move the dish . 10 gb's from 8 a.m. To 2 a.m. And another ten from 2 a.m. To 8a.m. I ran out of data in one week ! Just by reading emails and sending . Maybe 100 emails a week and replying to 10 . I was told I was only going to have to pay $68 a month for service and when the money came out of the bank for the first three months it was over $98 . This is a rip
Off !! I called and was told I could purchase more gb's of course for a fee . I canceled my service and went with AT&T . I was charged $370 total for early termination . I explained to Hugh's net that I could not pay the amount all at once and would pay the amount in the next two weeks . The credited me the $200 for the service call to move the dish and charged my bank $170 bucks the very next day . I called to complain and after talking to a supervisor finally after 45 minutes . I was told that I couldn't have the funds back . I would have to call my bank . I almost lost my wife's vehicle over this as I had planned for that money to pay the note that month . So in a long story short , it's better to go without internet than fool with this company . They are like used car sales reps . Promise the world and make it sound so great for a cheap price. Do not give them the option of automatic debit withdrawal do not let them scam you into buying this service . You will be better off using a hotspot because the service is slow as molasses ! Seriously took many attempts to send an email response and many attempts to even get my computer or iPad to pick up the service .
This report was posted on Ripoff Report on 06/10/2014 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hughs-net-internet-/internet/Hughes-net-internet-Worse-internet-option-by-far-Hughs-net-sends-sub-contractors-to-d-1153549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.