- Report: #836321
Report - Rebuttal - Arbitrate
Complaint Review: Humana One
Humana OneP.O. BoX 219051 Kansas City, Missouri United States of America
Humana One Humana Insurance Company. JUST BY OUR DENTAL PLAN WE ARE " HUMANA ONE " HATE US LATER...!!!!! Kansas City, Missouri
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I went ahead and signed up for a supplement dental plan " Humana One" back in April 2010. I made the $11.15 every month but never used " Humana One "dental. When I signed up the Rep. at "Humana One " never told me to check my health care plan I might possibly have dental coverage. I went to the dentist the end of Nov. the office manager checked my coverage and she asked me why I had 2 dental plans?
I did not know I had coverage with my Regular Humana plan. the sales rep. at " Humana One"dental could have told me to check to see if I had coverage. the Rep. just signed me up knowing it was possible I might have dental coverage. I called the management and cancelled
my "Humana One" explaining and asking why they sold me something I already had all the Rep. had to do was make an inquiry. it was about making the sale.
I asked for a refund I never used the plan. I sent a greivance letter and an appeal they refuse to return my $$ premiums on coverage they very well know I didnt need. why would I pay for a second plan. I wouldn't just throw $11.15 for over 20 months on a plan or coverage I already have.
I'm on disablity every dollar counts. they are using the "Humana " name to mislead people. I thought I was dealing with a household name brand company. the sales Rep. should have checked with my Huumana health care plan to see if I had coverage before signing me I really feel like I got cheated mis lead and ripped -off for $ 20 months x $11.15 =$ 223.oo thats a 1/4 year car insurance payment for me.
Please help me and before this happens to someone else.
Grrrrrr~ SonnyBoca..! firstname.lastname@example.org
This report was posted on Ripoff Report on 02/09/2012 01:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Humana-One/Kansas-City-Missouri-64121/Humana-One-Humana-Insurance-Company-JUST-BY-OUR-DENTAL-PLAN-WE-ARE-HUMANA-ONE-HATE-US-836321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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