Humana ONE LOYAL Human One Loyal Dental Program Lexington , Kentucky

On 7/27/2012

I signed up for Humana One Loyalty  Dental insurance. I understand there are premiums and such, but when I found there was a huge deductible on the insurance before I could receive work. I decided not to get the work done.  The dentist that I went to gave me a lot of trouble for using my Humana One card even though they are listed as one of the dentists.  I refused their services and left.

I am in the process of changing my dentist insurance because I am not satisfied with Humana. It has been less than 30 days on Humana.  As of 8/23/2012.  I called to cancel them so I can make my switch.

VERY much like the previous person that dealt with Humana One. I received the same treatment. Then to add insult to injury-  the representative butchered my name and made fun of it. Calling me something totally different.. laughed about - then  told me I was under a year contract. I signed nothing. I received NOTHING stating such. When I signed up there was nothing That said your soul is theirs for a year. I  refuse to be under such contracts like that. I don't even have a cell phone/or internet contracts. 

I asked to speak to a suprevisor, who told me the same thing in regards to the contract.  I have all the paper work that sent to me in my possession. After working with an attorney for 3 yrs I learned to save EVERYTHING.  So... I have one letter with my insurance cards on them- nothing else.  Nothing about a contract, nothing that I had sign and send back. Nothing that stats that I am under a contract for an entire year. 

Even if there were a contract- I still should of been able to cancel as its been less than 30 days.

Also...

When I signed up... they took out 67 dollars for signing up and the first month of insurance. TWO WEEKS later  on the 15th of August they took out another 32$  I am following what the previous person went through. I am cancelling my bank card.