- Report: #767973
Complaint Review: HumanaOne Dental
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| HumanaOne Dental po box 740083
louisville, Kentucky United States of America |
|
HumanaOne Dental Humana Dental, Humana Liars, Cheaters, Do not offer what they say louisville, Kentucky
*Consumer Comment: Not sure I'm hearing this right.
*Consumer Comment: thanks!
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I joined Humana, with the knowledge that I would be able to visit any dentist with my plan and the guy listed off array of dentist in my area and also told me the hours of the dentist office I picked were fixable for my needs, Such as the dentist was open every other weekend. I only paid 20 a month for the insurance I had before I moved to Texas and I figure 16 bucks wasnt bad for dental insurance. I was very wrong!!! Humana lies and lies some more. I paid 50 bucks or maybe a few dollars less to start this service.
I called the dentist to make an appointment and they are only open on Mondays (which wouldnt be a major deal, but they didnt have an opening for 3 months). Then when I called to inform Humana of the lies I was told, they informed me that I could drive 3 hours away to see a dentist and when I asked the lady if she would do that and she stated If I needed to see one yes. I told her she was lying and she later agreed she wouldnt. Its not the money spent, I mean yes 50 bucks could go for other items, but its the principle of the matter.
So, checked my mail and they sent me a check for 15.99. I did not pay them 15.99 I paid about 50 bucks and I didnt lie to them about the insurance and I called them as soon as I found out about this matter. I want my money back, cheating and lying are never okay and to lie to millions of people about services you do not offer is a horrible thing and this is what is wrong with our country. So, I will not be cashing the check they sent me. I want to be paid in full as they did not live up to the agreement I was sold and they lied after the fact. Anyone out there looking for insurance do yourself a favor and avoid these scumbag cheating liars.
I called the dentist to make an appointment and they are only open on Mondays (which wouldnt be a major deal, but they didnt have an opening for 3 months). Then when I called to inform Humana of the lies I was told, they informed me that I could drive 3 hours away to see a dentist and when I asked the lady if she would do that and she stated If I needed to see one yes. I told her she was lying and she later agreed she wouldnt. Its not the money spent, I mean yes 50 bucks could go for other items, but its the principle of the matter.
So, checked my mail and they sent me a check for 15.99. I did not pay them 15.99 I paid about 50 bucks and I didnt lie to them about the insurance and I called them as soon as I found out about this matter. I want my money back, cheating and lying are never okay and to lie to millions of people about services you do not offer is a horrible thing and this is what is wrong with our country. So, I will not be cashing the check they sent me. I want to be paid in full as they did not live up to the agreement I was sold and they lied after the fact. Anyone out there looking for insurance do yourself a favor and avoid these scumbag cheating liars.
This report was posted on Ripoff Report on 08/21/2011 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/HumanaOne-Dental/louisville-Kentucky-40202/HumanaOne-Dental-Humana-Dental-Humana-Liars-Cheaters-Do-not-offer-what-they-say-louisvi-767973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on HumanaOne Dental
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
Not sure I'm hearing this right.
AUTHOR: I am the law - (USA)
SUBMITTED: Tuesday, September 13, 2011
Ok, obviously I can't see your policy or anything, but something doesn't sound right here.
Do you live out in the boonies or something? Are you telling me that there are NO dentists closer than 50 miles from your home? I highly doubt that. I don't think you heard something right.
And second, the hours of operation you were provided from the customer service rep are only based on WHAT THE DENTIST TOLD THEM WHEN THEY STARTED WITH HUMANA. So, if their hours have changed since then, they'd have to inform Humana of the change. Why don't you blame the dentist for not updating his/her information with Humana?
Third, I'm not sure what you're trying to say with this whole $50 scenario, but I'd imagine the reason you didn't get the full amount back is either:
A. You have either a deductible or some coinsurance on your policy. (I'd be surprised if you didn't)
or
B. The dentist filed under some sort of out of network name or tax ID and you're getting a lower benefit because of that.
You need to get this primitive "insurance companies are evil and just out to screw you over" mentality out of your head. Take the time and listen to what the Humana rep is telling you. File an appeal if necessary.
Do you live out in the boonies or something? Are you telling me that there are NO dentists closer than 50 miles from your home? I highly doubt that. I don't think you heard something right.
And second, the hours of operation you were provided from the customer service rep are only based on WHAT THE DENTIST TOLD THEM WHEN THEY STARTED WITH HUMANA. So, if their hours have changed since then, they'd have to inform Humana of the change. Why don't you blame the dentist for not updating his/her information with Humana?
Third, I'm not sure what you're trying to say with this whole $50 scenario, but I'd imagine the reason you didn't get the full amount back is either:
A. You have either a deductible or some coinsurance on your policy. (I'd be surprised if you didn't)
or
B. The dentist filed under some sort of out of network name or tax ID and you're getting a lower benefit because of that.
You need to get this primitive "insurance companies are evil and just out to screw you over" mentality out of your head. Take the time and listen to what the Humana rep is telling you. File an appeal if necessary.
Respond to this report!
What's this?
Thanks for posting this. I was just thinking of signing on for their insurance. I called the dentist that was recommended by them (in the plan) and turns out Humana's information wasn't up to date. Saved me a few bucks!
Respond to this report!
What's this? 
