- Report: #971779
Report - Rebuttal - Arbitrate
Complaint Review: Hunter Fans
Hunter Fans7130 goodlett farms pkwy suite 400 memphis, Tennessee United States of America
Hunter Fans Poor product discription memphis, Tennessee
*Author of original report: Mixed up company signals
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The price per unit was $39.99 with a shipping cost of over $20.00 for 2 units. On their web site I found wicks from $12 to $15. At that rate it will cost between $144 and $180 per unit or $288 to $360 for replacement wicks for just one season.
When Contacted the company said that was the way it was and that any differences between the on-line date and that printed in the manuel could have been resolved by calling their tech. support line and asking the right questions.
I'm not sure but I don't think one should have to research multiple sources to determine details about a simple product. I feel they should be up front about the conditions and standards of their products.
I have requested, by email, the necessary document and instructions on how and where too return these items. Thus far I have not gotten a response and am beginning to think I won't get one. If I do get assistance in returning these items I will loose more than the cost of one unit just in shipping and handleing. However I will take the loss just to be rid of this junk. I am sure there are other Mfg. that can deliver a better, more reliable, and less expensive humidier, at least in the area of consumable parts.
I hope others have less trouble than I but from what I've encountered its nor likely.
This report was posted on Ripoff Report on 11/20/2012 09:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hunter-Fans/memphis-Tennessee-38016/Hunter-Fans-Poor-product-discription-memphis-Tennessee-971779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.