- Report: #949966
Report - Rebuttal - Arbitrate
Complaint Review: Hunter Financial Group
Hunter Financial Group1711 W Greentree Drive, Ste. 111 Tempe, Arizona United States of America
Hunter Financial Group Artificially low Appraisal Fee on written Good Faith Estimate (GFE), attempted to boost by $250 at last minute. Tempe, Arizona
*Consumer Comment: Who sends income docs before a GFE?
*Consumer Comment: Consumer is probably correct in this case
*Consumer Comment: Who bait and switches $200 on an appraisal?
*Author of original report: Rebuttal 1
*Consumer Comment: No reason to file complaint
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I Contacted Hunter Financial Group
to obtain a Refinancing on my Rental Property. From the very beginning I was totally
up-front that this was a refinance of rental property, and that I was looking to refinance. I have documented proof that I supplied all
this information. I have documented
proof that I supplied every bit of information they requested, several hundred
pages worth. At the very beginning of the process they said in order to move
forward with an appraisal they needed $395.00, which they promptly charged to
my credit card. They then provided me
with a written Good Faith Estimate (GFE), showing an appraisal Fee of $360. I communicated with the appraiser to
coordinate him viewing the inside of the home with my tenant, however 1 day
before the appraisal was to be performed I received an email from Aaron Payne,
Assistant Vice President (purporting to be the manager of the person I had been
working with), stating that "The inspection of your home is on hold as we
need the appraiser to work up a comparable rent schedule. There is a cost of $250.00 for this. Please call me to discuss options."
I was upset, as I had provided
everything that Hunter Financial had requested, including the fact that the
refinance was for a rental property, and now Hunter financial was saying they
needed more money for the appraisal. I
telephoned Mr. Aaron Payne and vehemently complained about the bait-and-switch
on the written, Good Faith Estimate Appraisal fee. Mr. Payne refused to budge, stating that a
"change of circumstance" allows a deviation from the Good Faith
Estimate. In my opinion, there was no
"change of circumstance", since Hunter financial was fully informed
of the fact this was a rental refinance from the very beginning. I blew up and cancelled the transaction,
letting Mr. Aaron Payne know in no uncertain terms that I thought Hunter
Financial was not dealing with me honestly, and I wouldn't deal with a
Hunter Financial should not be
allowed to continue in business, and should have their license revoked. I should also be refunded the $395.00 fee
they charged me for the appraisal, which was never done. I know this because after cancelling the transaction,
I called and spoke with the appraiser, and he informed me that shortly after
informing his parent company that this was a tenant occupied home, he was put
on hold and he had not yet done the appraisal.
This report was posted on Ripoff Report on 10/02/2012 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hunter-Financial-Group/Tempe-Arizona-85284/Hunter-Financial-Group-Artificially-low-Appraisal-Fee-on-written-Good-Faith-Estimate-GFE-949966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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