- Report: #1062495
Report - Rebuttal - Arbitrate
Complaint Review: Hunter fan
Hunter fanhttp://www.hunterfan.com Memphis, Tennessee USA
Hunter fan Does not stand by product, known issue. Company will not take care of Memphis Tennessee
*General Comment: its unfortunate...
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I have a Hunter Fan. The remote control unit model. The light will go on and stay on, but not turn off. THis is a very well documented problem with these fans on the intenet. Any research will show many, many people hae same EXACT problem. I called Hunter customer service, was on hold for close to 20 mintes. Then I was told their lifetime warranty only accounts for the motor itself and only the motor. That this part of the uni would cost me 58.00 plus shipping. This is a crock and what is wrong with companies now a days. They could care less about you fter you buy their product. If I wanted a new fan then my call would have been answered right away, then they would have sold me on how good their product is and if something does go wrong it is under a lifetime warranty. Once you buy their product they could care less about you or how their product stands up. I am so sick of busineeses not standing by their product or caring less about the consumer. Are there any good reputable businesses out there? Please dont buy from this company, dont buy their fans, thermostats, etc. So disgusted by Hunter and their like's now a days.
This report was posted on Ripoff Report on 06/27/2013 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hunter-fan/Memphis-Tennessee/Hunter-fan-Does-not-stand-by-product-known-issue-Company-will-not-take-care-of-Memphis-1062495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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