- Report: #645516
Report - Rebuttal - Arbitrate
Complaint Review: Huntington Copper: Ripoff Report Verified Business REVIEW and commitment to customer satisfaction: Huntington Copper stands on an impeccable record,
Huntington Copper: Ripoff Report Verified Business REVIEW and commitment to customer satisfaction: Huntington Copper stands on an impeccable record,MAIN OFFICES: 4770 Duke Drive, Chicago, Illinois Internet United States of America
Huntington Copper: Ripoff Report Verified Business Huntington Copper commitment to customer satisfaction: Huntington Copper stands on an impeccable record, further dedicates itself to total client fulfillment. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Huntington Coppers experts will go above and beyond the clients expectations in the pursuit of excellence in every aspect of the business Huntington Copper has developed strategies and techniques that produce exceptional results even in the most difficult markets. Nationwide Internet
Huntington Copper a Ripoff Report Verified Safe Business and a member of Rip-off Reports Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike.
..Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, ..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business
As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.
Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business.
By Ed Magedson - Founder, Rip-off Report
Huntington Copper approached Rip-Off Report with the sole purpose of earning peoples trust on a wider scale. They know how well-respected our program is and they were eager to get involved and become a member business of an organization who has the customers best interests at heart. Huntington Copper's decision to become a Verified Safe Business shows their excellent insight into what consumers look for a reputable, third party who will verify their good business practices, which is exactly what Rip-Off Reports Corporate Advocacy Program is for!
Huntington Copper EXPLAINS WHO THEY ARE AND HOW THEY GO ABOVE AND BEYOND FOR CLIENTS
Huntington Copper is a business management firm which provides essential methods and strategies for small- and medium-sized businesses. Headquartered in Cincinnati, OH, and with offices in the Midwest and California, Huntington Copper imparts its proficiencies to qualified clients on a nationwide basis, and has been doing so since 2001. Huntington Copper addresses its clients most pressing challenges so that business owners can enjoy increased profits and ease of operations, in order to ensure that business ownership is enjoyable and rewarding.
Huntington Copper improves operations, cash flow, accounting/finance systems, organizational structure, sales & marketing, productivity measurement systems, incentive plans for employees, and exit strategies to sharpen and enrich the entrepreneurial experience.
They strive to be the most quality-driven, client-focused firm of its type in the country; not to be the largest, but to be undeniably the best.
Huntington Copper MISSION STATEMENT!
The Obligation of Our Very Existence is to Help Business Owners Reach Levels of Profit, Ease of Ownership and Security that Would Have Been Impossible Without Us.
When we asked an Huntington Copper executive How do you avoid complaints?, he responded, HUntington Copper has a red flag system which allows the client to communicate directly with the Director of Consulting Services, which bypasses your onsite consultant. This means that YOU get to work with the Director and any matters will be immediately resolved by the Director himself! We dont merely preach about and implement red flag systems into our clients businesses we practice it as well: Viable, useful, real-time information makes managing a business a much more efficient, less-painstaking process.
We also asked.. So how do you make things right for the client??? Since weve had no complaints, we havent exactly had an opportunity to right a wrong. However, in the event that something arises, where a client isnt absolutely delighted with our services? Huntington Copper will do absolutely anything necessary to resolve the complaint or concern. This is how this company has operated for the past 9 years and how it will continue to in the future. It seems that Huntington Copper has focused itself on having better methods that are geared to inform them of any minor issue prior to it becoming a serious issue.
It is also important to note that in the past 9 years of operations, Huntington Copper has never had a single complaint registered with the Better Business Bureau, which is very unique for its industry.
WHERE THEIR COMPETITORS WENT WRONG - Setting a New Standard for Small Business Advisors
Historically, this industry was soured by the bad habits of two or three very large consulting firms which simply had no regard for quality. Its not just how those larger firms treated clients, its how they treated themselves as well!
The business model is made up of different departments that basically requires a handoff of a client from one department to another. For example, a salesperson could acquire a sale, meaning that the client is handed off to an analyst, whose job it is to analyze the business. It was commonplace for a typical salesperson to make a promise to the client simply to get the sale, saying things such as the analyst can improve your profit by 30% in 2 days, or the analyst can get you a loan at prime plus 1%. The analyst would arrive at the client, unaware of the gray circumstances that he walked into, and the flabbergasted client would understandably be confused, perturbed, or angry.
In a quest for revenues at all costs, competitors didnt care about the client, because theyd focus on the next client and hopefully get past the fabrications anyway. These handoffs between departments were accepted as such, and there was little to no accountability for doing so, either at the departmental or individual level. Therefore, the behavior perpetuated itself and eventually became the competitors accepted culture, much to the detriment of the small business customers across the country. These behemoth consulting firms DID have good employees who truly did good work that impacted business owners in a very positive way, but the machines that churned clients in and out in the manner described quickly counterbalanced and overshadowed the practical and advantageous solutions that so many small business owners want.
Huntington Copper FAR SURPASSES THEIR COMPETITORS
The difference between Huntington Copper and the competitors is that they have a passionate focus on the cleanliness of any client handoff between departments. They complete reviews at every step about the clients experience with them and each employee with Huntington Copper is individually scored, then these scores are published for the entire company to see. Business owners who desire the change necessary for their business to become better and get to the next level, now have a competent firm to rely upon. Organization for management, increased sales, employee productivity tools, incentives for performance, and even tax and succession planning This is Huntington Coppers area of expertise, which is taught to and implemented in countless regular businesses for a more profitable venture with added ease of ownership.
Huntington Copper has joined Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program to show that they are 100% committed to their clients and to assure YOU that they are a company focused on Quality first, not Quantity! A company with no complaints is very difficult to come by these days can you imagine a national consulting firm delivering superior results and completely committed to client satisfaction? Thats Huntington Copper.
Huntington Copper credits its exemplary reputation to truly putting clients first. Their approach isnt pushy or aggressive, and the focus isnt on selling hours, but rather on providing practical, usable solutions based on planning, educating implementing and coaching to bring small and medium-sized businesses to the next level. And taking business to the next level includes proving that they are a reliable company whose practices match their principles. This is one more reason why they are a member of Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program. They dont just do what they can and stop there they do whatever it takes to earn your trust.
Rip-off Report is confident this is a company that is ready to serve those who need more assistance and is willing to always make things right as they always have.
Rip-off Report knows there is no company or individual that is perfect This business has focused itself on having better methods that are geared to inform them of any issue prior to it becoming a serious issue and they are now working with Ripoff Report to ensure they remain complaint free! That is why Rip-off Report comfortably states that you can be completely confident, safe and secure when doing business with them as a member, ..A Rip-off Report Verified Safe Business .. and a proud member of Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program.
Huntington Copper shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Huntington Copper has worked with many clients over time and they consistently provide a leadership model for other companies that care about their clients to follow. Joining the Corporate Advocacy Program is just one of the many ways that Huntington Copper is leading their industry to higher standards.
ABOUT THE CORPORATE ADVOCACY PROGRAM
While Rip- off Report does not endorse any company, including Huntington Copper, overall, our research demonstrated to us that Huntington Copper is a solid, reliable company that stands behind its service.
As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of their statements using every bit of information at our disposal. Our process is systematic and highly effective because the company or individual in our Corporate Advocacy Business Remediation and Customer Satisfaction Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.
Rip-off Report is a known trusted source that millions of people use regularly, even federal and local law enforcement agencies. When Rip-off Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include FBI, FTC, SEC, Homeland Security, US Customs and Border Patrol, US Postal Inspectors, Justice Department, Attorney General offices, IRS, Federal Prosecutors and local law enforcement in the USA along with government agencies in more than eight other countries.
This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail. In the case of Huntington Copper, they have no complaints ... just about 10 years now and no issues.
The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.
If anyone ever has an issue with a Rip-off Report Verified Safe Business .. you can contact us here at Rip-off Report .. but, like any good business, you should first always try and work out any issues that may be just a misunderstanding. Anyone contacting the following e-mail address will get immediate attention with Huntington Copper. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact Huntington Copper Customer Service: firstname.lastname@example.org
RIP-OFF REPORT CHARTING NEW TERRITORY ..Consumers should feel confident and secure when doing business with member businesses.
Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Mistakes can happen and it can be difficult to keep every person happy. What makes a company stand out is their ability to correct an issue promptly and to the customers satisfaction. Rip-off Report is an informational tool that can be used to your advantage to learn how companies handle client issues. Remember that you should be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-Off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel confident and secure when doing business with Huntington Copper
Huntington Coppers Commitment to Excellence and Total Consumer Satisfaction, Consumers should feel safe, confident and secure when doing business with a Verified Safe Business, a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.
ED Magedson Founder
a Worldwide Consumer Reporting News Agency
..by consumers, for consumers
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This report was posted on Ripoff Report on 09/28/2010 09:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Huntington-Copper-Ripoff-Report-Verified-Business-REVIEW-and-commitment-to-customer-satisfaction-Huntington-Copper-stands-on-an-impeccable-record/internet/Huntington-Copper-Ripoff-Report-Verified-Business-Huntington-Copper-commitment-to-custome-645516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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