• Report: #598612

Complaint Review: Husky - Husky Pressure Washer

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  • Submitted: Fri, April 30, 2010
  • Updated: Tue, May 18, 2010

  • Reported By: Jay — Lemont Illinois United States of America
Husky - Husky Pressure Washer
Internet United States of America

Husky - Husky Pressure Washer Husky Power Washer. Home Depot Version Do Not Buy This Power Washer. The Warranty is a JOKE! Internet

*UPDATE Employee: Warranty

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Hi, 

Bought Husky H1600 last summer from Home Depot. Worked fine for the summer. Started it up this spring - electrical problem in the GFCI (plug).

 NO RESPONSE AT ALL from "ON DUTY"  24 / 7 web support  at huskypowerwasher.com.. Waited 20 mins on phone. service rep asked me serial # model # .... another 10 minutes.. said that would be $25.00 + shipping for a new GFCI (#7000003) Asked what about the 3 YEAR warranty - Said the part I needed was only good 90 days... 

Why sell a product if you do not stand behind it? The "plug" should be covered I would think.. Why not just make the whole unit 90 day warranty?  Deceptive warranty information. Sorry - Stay away from this unit.. 

This report was posted on Ripoff Report on 04/30/2010 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Husky-Husky-Pressure-Washer/internet/Husky-Husky-Pressure-Washer-Husky-Power-Washer-Home-Depot-Version-Do-Not-Buy-This-Powe-598612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Warranty

AUTHOR: Customer Service Manager - (U.S.A.)

     I am a Customer Service Representative at Husky Power Washer Company.  Please accept my apology for the issue you experieenced with your GFCL plug for your power washer.

     Please Contact us at 888-550-1606 or cservice@fna-group.com.  Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Husky Customer Service Team

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