• Report: #228002

Complaint Review: Hy Cite - Royal Prestige - HyCite

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  • Submitted: Sat, December 30, 2006
  • Updated: Wed, January 31, 2007

  • Reported By:Lexington Kentucky
Hy Cite - Royal Prestige - HyCite
501 Route 208 Monroe, New York United States of America

Rip-off Report REVIEW: feel confident about doing business with Hy Cite - Royal Prestige commitment to 100% customer satisfaction to resolve any and all issues.
Ripoff Report REVIEW: shows that Hy Cite / Royal Prestige is fulfilling its commitment to provide excellent customer service. Rip-off Report gives Hy Cite / Royal Prestige a POSITIVE rating in customer support & quality assurance. They pledge to resolve complaints & address any issues - committed to 100% satisfaction - consumers to feel safe & secure.

*Consumer Suggestion: Let the buyer beware actually "aware."

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Ripoff Report REVIEW: Hy Cite Corporation / Royal Prestige approached Rip-Off Report several months ago with the express purpose of resolving consumer concerns posted on Rip-off Report. Soon thereafter it became apparent that Hy Cite Corporation / Royal Prestige had a sincere commitment to take care of any and all customer concerns, that they strive for 100% total customer satisfaction, and have for years. If for any reason you are not satisfied, they will work to immediately resolve any issues.

Ripoff Report has learned that Hy Cite Corporation, which distributes Royal Prestige products through a nationwide network of distributors, has been in the business of selling high quality cookware for over 45 years and takes pride in its great products and customer service. Hy Cite Corporation is a member of the Better Business Bureau as well as the Direct Selling Association, which requires all its members, such as Hy Cite, to follow its code of ethics. That code of ethics can be viewed at www.dsa.org.

Now consumers can feel even more secure when doing business with Hy Cite Corporation / Royal Prestige - Here's why. Hy Cite Corporation / Royal Prestige made a commitment to and are a proud member of Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


Every honest business knows that legitimate customer issues arise from time to time. This is true for small companies as well as for Hy Cite Corporation / Royal Prestige which has hundreds of thousands of customers. Hy Cite Corporation / Royal Prestige wants to ensure that every customer issue is resolved. Hy Cite / Royal Prestige tries each and every day to satisfy customers and offer the highest quality products. Rip-off Report believes that Hy Cite Corporation / Royal Prestige is an honest and honorable company and is prepared to go the extra mile to achieve 100% customer satisfaction. Unlike most other companies, Rip-off Report can confirm, their products are superior, probably the best on the market.

For more information, regarding Hy Cite Corporation and / or Royal Prestige and their commitment to total customer satisfaction.

or visit their website www.royalprestige.com .

or by contacting them directly at customercare@hycite.com or calling 1-877-494-2289 ===================== NOW TO THE ORIGIONAL REPORT THAT WAS FILED =====================

Hy Cite Royal Prestige HyCite Decieving Sales bridal show and Return Policies, High Interest and incorrect rates, and Selling products to minors without financial support Monroe New York

I attended a bridal show with my fiancee a while back where we were convinced we wanted to buy this set of cookware with the additive of 2 all paid vacations, free set of bakeware and vouchers for shopping online. They said I would only have to pay around 38 dollars a month for the first yr since I was in school. Not only did they not stick to that they also told me it was a very low interest rate no higher than 10% and it is really 24%. I tried to return it after we recieved within the first 3 days and we were told it was the first 3 days after we ordered. We had to keep the cookware and we were very unhappy with it and the situation. The all paid vouchers for the products online didnt include shipping and handeling and even though it let us order it we still ended up paying over 150 dollars for the products. I felt throughly screwed in the end and now over a year later I am still getting screwed. They need to be taken care of once and for all.

Kathryn Lexington, Kentucky
U.S.A.

Click here to read other Rip Off Reports on Royal Prestige

This report was posted on Ripoff Report on 12/30/2006 06:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hy-Cite-Royal-Prestige-HyCite/Monroe-New-York-10950/Rip-off-Report-REVIEW-feel-confident-about-doing-business-with-Hy-Cite-Royal-Prestige-c-228002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Suggestion

Let the buyer beware actually "aware."

AUTHOR: Stephen - (Canada)

I have been in direct sales for 17 years. In that time I have seen consumers do a lot of things that were not proper or professional. When we purchase things we get receipts and contracts with everything spelled out. Finance companies even call us to verify our purchase and make sure that we want the products because they don't want to get stiffed for the payments. (Finance companies are 3rd parties usually, and should always be viewed as such.)



Therefore before you sign anything, read it. It doesn't matter if the sales person says he can give you the moon (cause misrepresentation is hard to prove) especially in the face of a signed contract. That's what holds up in court.



So believe what you read, cause that signed contract is no joke. If you're in the habit of buying products you don't want, whose really to blame. You can not buy a car and drive it for a month, (or park it in your garage untouched) and then expect the dealer to take it back can you?



I read these comments and I notice nobody mentions they signed a contract that spelled everything out as clear as day. Only what this guys said, or that. I don't work, nor have I ever with HyCite, I was just doing some research when I stumbled on your site, but I wonder about people. Are you really that naive? Victim, or playing one because you didn't do you homework. Nobody forces people to buy things, but because people just don't know how to say "no" and mean it, has caused more grief for consumers, finance companies and sales people alike then any other factor. "I'm sorry, but we won't be purchasing anything." Is that so hard? And if you do buy something, stand buy your committment. A friend critisizes your purchase and now you have second thoughts. You think there's a better deal somewhere else. You buy something and a week later your car breaks down. Now you think you want to return that product.



These are common reasons why people rationalize a return, but that doesn't make them right. Bible says: Let your Yes mean Yes, and your No mean No. It doesn't say buy things and get mad if you can't return them, or if you didn't read what you signed. Mr. Editor, what responsibility does the complainant have? Sad to see so many people so unhappy, when I guarantee they were all smiles upon purchase. (Sure there are a few bad apples out there, but consumers dictate what salespeople will generally do.)



If consumers weren't buying, salespeople would disappear. Bottom line, if you're a buyer do your homework. Don't get lazy or perfunctory before you sign your life away, cause you have all the power, not the sales folks. Remember that!



Interest rates are always disclosed on the contracts so read them. Also, refinance with a company with a lower rate. Most fiance companies offer programs like 90 days same as cash. That means you can get a loan from your bank at a low interest rate cause they know you, and pay off the loan with the sellers finance company without paying too much interest. Hope you learned something. Bye Bye.
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