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  • Report: #243295

Complaint Review: Hycite; Gateway Bride; American Prestige; Royal Prestige

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  • Submitted: Tue, April 10, 2007
  • Updated: Sat, January 21, 2012

  • Reported By:Marshall Illinois
Hycite; Gateway Bride; American Prestige; Royal Prestige
gatewaybride.com Nashville, Tennessee United States of America

Hycite; Gateway Bride; American Prestige; Royal Prestige liars Metroplex Dr Nashville Tennessee
Rip-off Report REVIEW: shows that Hy Cite / Royal Prestige is fulfilling its commitment to provide excellent customer service. Rip-off Report gives Hy Cite / Royal Prestige a POSITIVE rating in customer support & quality assurance. They pledge to resolve complaints & address any issues - committed to 100% satisfaction - consumers to feel safe & secure.

*REBUTTAL Owner of company: American Prestige facts

*REBUTTAL Owner of company: American Prestige facts

*REBUTTAL Owner of company: American Prestige facts

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SPECIAL UPDATE: January 21 2012: HyCite - Royal Prestige remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. HyCite - Royal Prestige is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, HyCite - Royal Prestige has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, HyCite - Royal Prestige has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever HyCite - Royal Prestige remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 HyCite - Royal Prestige  is Rip-off Report Verified

I purchased a dress at David's Bridal approximately one month ago. Last night I received a phone call that i had "WON" a 3day/2 night honeymoon. Two girls that i work with also received the same phone call last night.

I called David's Bridal right after i got off the phone with "AMY" and asked about this; they have no clue what i'm talking about. I DID NOT sign up to win a honeymoon package; i filled out the paperwork so that a consultant would show me a dress and help me. I did not authorize my information being given to someone else.

Also, we were not told we were "elligible" to win the honeymoon packet; we were told we had "won"... they didn't stutter and i was listening because i asked several question about it. All three of us girls were told the exact same thing... two of us were even called by the same girl..."AMY".

I'm afraid that there are some people that don't follow the script very well. Be careful... everything comes at a price; you don't get something for nothing- there's always some type of string attached!!

Sharla Marshall, Illinois
U.S.A.

This report was posted on Ripoff Report on 04/10/2007 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hycite-Gateway-Bride-American-Prestige-Royal-Prestige/Nashville-Tennessee-37211/Hycite-Gateway-Bride-American-Prestige-Royal-Prestige-liars-Metroplex-Dr-Nashville-Tenn-243295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

American Prestige facts

AUTHOR: Sheryl Miller - (U.S.A.)

My name is Sheryl Miller and I am the co-owner of American Prestige, Inc. The complaint posted by Sharla is incorrect and has caused some confusion. American Prestige and Gateway Bride are two different companies. While we both sell Royal Prestige brand products, the companies are separate, much like different car dealers of the same brand. American Prestige takes great pride in servicing our customers and, should any customer of ours have a problem, or if you are just curious about our products, we urge you to contact our Customer Service Department at the address below. Also, please see our website at www.americanprestige.com, for additional information about us, our products, and our commitment to our customers.

American Prestige, Inc.
12639 Olive Blvd.
St, Louis, MO 63141
1-888-966-7712
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#2 REBUTTAL Owner of company

American Prestige facts

AUTHOR: Sheryl Miller - (U.S.A.)

My name is Sheryl Miller and I am the co-owner of American Prestige, Inc. The complaint posted by Sharla is incorrect and has caused some confusion. American Prestige and Gateway Bride are two different companies. While we both sell Royal Prestige brand products, the companies are separate, much like different car dealers of the same brand. American Prestige takes great pride in servicing our customers and, should any customer of ours have a problem, or if you are just curious about our products, we urge you to contact our Customer Service Department at the address below. Also, please see our website at www.americanprestige.com, for additional information about us, our products, and our commitment to our customers.

American Prestige, Inc.
12639 Olive Blvd.
St, Louis, MO 63141
1-888-966-7712
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#3 REBUTTAL Owner of company

American Prestige facts

AUTHOR: Sheryl Miller - (U.S.A.)

My name is Sheryl Miller and I am the co-owner of American Prestige, Inc. The complaint posted by Sharla is incorrect and has caused some confusion. American Prestige and Gateway Bride are two different companies. While we both sell Royal Prestige brand products, the companies are separate, much like different car dealers of the same brand. American Prestige takes great pride in servicing our customers and, should any customer of ours have a problem, or if you are just curious about our products, we urge you to contact our Customer Service Department at the address below. Also, please see our website at www.americanprestige.com, for additional information about us, our products, and our commitment to our customers.

American Prestige, Inc.
12639 Olive Blvd.
St, Louis, MO 63141
1-888-966-7712
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