- Report: #994325
Report - Rebuttal - Arbitrate
Complaint Review: HydraWhite
HydraWhite6330 N. Washington Street Unit 8 Denver, Colorado United States of America
HydraWhite Without authorization from me snatched more than $80 from my account. Denver Colorado
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monthly supply at $78.43 per month. In other words, they would charge me for something that I had not ordered.
As of todays date, I have not received anything from HydraWhite, other than the initial sample. Nothing. Nor
do I want anything from them.
I simply want a reversal of these fraudulent charges.
I checked my bank account on line on January 4, 2013 and saw that $78.43 had been deducted from my account on January 3rd. When I called the number (888-528-0305) provided on my bank statement I was told that I had ordered the monthly supply at the $78.43/mo. price by default.
The person with whom I spoke told me that another larger package was being sent to me and that if I would return it they would give me a credit of $60. When I asked why I would be refunded an amount so much smaller I heard a great amount of verbiage and confusing information. Since this persons words and speech were so incomprehensible, I called back a second time. I then spoke with a woman who informed me that the cost of the samples was $78.43, and I would only receive a
refund if I returned the sample.
I immediately terminated the conversation.
The situation has not changed. The charge is still on my account. I have not received the tooth whitener and I informed HydraWhite on the telephone on 1/3/13 that I have no interest in it. I am attaching a copy of a site on the Internet that describes the way in which HydraWhite has deceived others.
This report was posted on Ripoff Report on 01/09/2013 08:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/HydraWhite/Denver-Colorado-80216/HydraWhite-Without-authorization-from-me-snatched-more-than-80-from-my-account-Denver-994325. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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