- Report: #383684
Report - Rebuttal - Arbitrate
Complaint Review: Hydroderm Skin Care - Alena Internet Corp-Hy
Hydroderm Skin Care - Alena Internet Corp-Hy8500 Higuera St Culver City, California U.S.A.
Hydroderm Skin Care - Alena Internet Corp-Hy Charging my credit card for items not sent or received. Culver City California
*Consumer Comment: Alena
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They however continue to charge my credit card for items I am not receiving. Charges were originally going through as HYDRODERM but it has now changed to ALENA INTERNET CORP-HY. I have been unable to get hold of these people either by phone or email.
I have replied to their emails as they suggest in the body of the text cancelling all further orders and charges but this has not happened. It is like they have never received the emails. I have just had another 2 charges go through on my account. Does anyone know when this company is going to be stopped.
This report was posted on Ripoff Report on 10/22/2008 08:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm-Skin-Care-Alena-Internet-Corp-Hy/Culver-City-California-90232/Hydroderm-Skin-Care-Alena-Internet-Corp-Hy-Charging-my-credit-card-for-items-not-sent-or-383684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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