• Report: #993994

Complaint Review: Hydroderm

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  • Submitted: Wed, January 09, 2013
  • Updated: Wed, January 09, 2013

  • Reported By: JJ — Carrollton Texas United States of America
Hydroderm
Sparls, Nevada United States of America

Hydroderm Sheridan Skin Care Cancelled order and they charged my card $99.00 Sparls, Nevada

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Hydroderm was advertised on the Dr. Oz show.  Surprised??  I ordered on December 15, 2012 and it was supposed to be delivered by December 20, 21.  I was leaving the county on December 23, 2012, and it was not there.

Some rep of their's called me on December 22 advising that it would ship and about magazine offers included with the shipment that would need to be cancelled by me or I would be billed.  I told them at that time to cancel the whole thing.  This, of course, was not done since they had a valid credit card number.

I never received the Risk-Free Trial before leaving.  The clincher was that unbeknownst to me, I had to cancel within 15 days.  This was not 15 days after receipt, it was from the date of the order.  Needless to say, my credit card had a $99.00 charge on it when I got back.  I have disputed this with my credit card company and returned their product.  The battle is continuing.  I also plan to file a complaint with the AG's offices in California and Nevada to cover my bases.  I would lke to see these scumbags out of business.

As I side-note, I do not hold Dr. Oz blameless in all these ripoffs.

This report was posted on Ripoff Report on 01/09/2013 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm/Sparls-Nevada-/Hydroderm-Sheridan-Skin-Care-Cancelled-order-and-they-charged-my-card-9900-Sparls-Nevad-993994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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