- Report: #390465
Report - Rebuttal - Arbitrate
Complaint Review: Hydroderm
HydrodermCulver City CA Internet U.S.A.
Hydroderm Continue to charge & ship after cancelling Culver City Internet
I now believe as others have complained, that they are deliberately ripping people off. I've spoken to Wendy, Hannah, Stephanie, & Shirley since early Sept. trying to resolve all issues. It's truly amazing that the have screwed up their company, as I really did like their products and believed they worked. (Had been with them almost two years before all these problems started with their "computer down" business.) Now I feel they have just hi-jacked my credit card. I am having to dispute the charges (probably regularly it seems at this point). Have to spend precious time waiting on hold for long periods to get RMA's, constantly reviewing credit card statement, etc. & most recently, I received body lotion on 10/31 & again this week 11/4!!! So now they're not only screwing up monthly, but seems weekly!! I've had my speaker phone on hold while typing this trying to get an RMA shipment just received; GUESS WHAT? JUST GOT DISCONNECTED! BIG SURPRISE! (AFTER 15 MINUTES I MIGHT ADD.)
Wish I knew what to do legally about this company. As my credit card company says I just have to disupute monthly. THIS IS INSANE! (Florence Henderson are you listening?) ;-)
SUGAR HILL, Georgia
This report was posted on Ripoff Report on 11/12/2008 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hydroderm/internet/Hydroderm-Continue-to-charge-ship-after-cancelling-Culver-City-Internet-390465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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