- Report: #829193
Report - Rebuttal - Arbitrate
Complaint Review: Hyundai USA
Hyundai USATowson, Maryland United States of America
Hyundai USA Hyundai, Hyundai Motor Company Hyundai USA - showing no BCM love for this Veracruz owner Towson, Maryland
*Consumer Comment: Technically
*Consumer Comment: Forgive them. They just don't know.
*Consumer Comment: No ripoff here
*Consumer Comment: Not a rip off
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I call the Hyundai Customer Service number hoping for some acknowledgment that this is an unreasonable failure and some assistance (maybe a split of the costs) with getting the repair done. Well the short version is - sorry you are out of warranty, this response only came after I called them back late in the afternoon (thanks for the follow-up call Matt - ID #54237) having waited all day for an answer, with my car in the shop pending a decision from Hyundai.
I'm not feeling any love. Hyundai has come a long way since 2007 thanks in part to early adopters like me. I am disappointed that they could find a way to offer some measure of assistance for an electrical problem such as this on the their car that is suppose to be comparable to the Lexus Rx 350.
Who can say how Lexus would have treated such an issue, but for now I'm not thinking great thoughts about Hyundai.
This report was posted on Ripoff Report on 01/26/2012 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hyundai-USA/Towson-Maryland-/Hyundai-USA-Hyundai-Hyundai-Motor-Company-Hyundai-USA-showing-no-BCM-love-for-this-Vera-829193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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