- Report: #907331
Report - Rebuttal - Arbitrate
Complaint Review: I Love My Virgin Hair
I Love My Virgin Hair133 NE 2nd Ave Miami, Florida United States of America
I Love My Virgin Hair The Glam Hair Company Didn't receive my purchase and refused to give refund. Terrible customer service! Miami, Florida
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The seller sent the item to the wrong address even though I was told she could send it to the address I wanted. Never received the item, and she said she would resend it. She didn't have the product I ordered in stock so I said I would wait.
After continuous emails requesting the status of my order she finally just said she would give me a refund. I emailed the seller for nearly a week asking for information on the refund, and she never gave it to me. She finally just flat out said she wouldn't give me a refund basically because I kept emailing her.
I've now had to file claims against her to get my money. She was rude, had the worst customer service ever, did not maintain a good buyer-seller contact relationship, and had terrible business manners. So unprofessional.
This report was posted on Ripoff Report on 07/05/2012 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/I-Love-My-Virgin-Hair/Miami-Florida-33132/I-Love-My-Virgin-Hair-The-Glam-Hair-Company-Didnt-receive-my-purchase-and-refused-to-give-907331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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