- Report: #907331
Report - Rebuttal - Arbitrate
Complaint Review: I Love My Virgin Hair
I Love My Virgin Hair133 NE 2nd Ave Miami, Florida United States of America
I Love My Virgin Hair The Glam Hair Company Didn't receive my purchase and refused to give refund. Terrible customer service! Miami, Florida
*General Comment: please help
The seller sent the item to the wrong address even though I was told she could send it to the address I wanted. Never received the item, and she said she would resend it. She didn't have the product I ordered in stock so I said I would wait.
After continuous emails requesting the status of my order she finally just said she would give me a refund. I emailed the seller for nearly a week asking for information on the refund, and she never gave it to me. She finally just flat out said she wouldn't give me a refund basically because I kept emailing her.
I've now had to file claims against her to get my money. She was rude, had the worst customer service ever, did not maintain a good buyer-seller contact relationship, and had terrible business manners. So unprofessional.
This report was posted on Ripoff Report on 07/05/2012 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/I-Love-My-Virgin-Hair/Miami-Florida-33132/I-Love-My-Virgin-Hair-The-Glam-Hair-Company-Didnt-receive-my-purchase-and-refused-to-give-907331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.