The following has been sent to ABC News, times dispatch, Washington post and various consumer advocate websites.
I am trying to alert the mass public about what I believe is an Internet scam by a company that owns what most consumers believe to be reputable companies. I think they are getting away with this because it is such a low dollar amount; it is not being addressed by the authorities. Below is a letter that I have sent to Attorneys General of various states, local consumer reporters and other media to try to investigate whether their practices are fraudulent or not. At this point I have no response yet, except they are looking into it, from the company. Since this I have found that the Better Business Bureau has given them an unsatisfactory rating due to complaint resolutions and that they also own the USA Network and the Sci-Fi channel among other ventures.
I have been alarmed at a situation with what I believe is internet fraud/scamming from a company a large company.
My situation started when I ordered tickets from a company called ticketmaster. I have heard of ticketmaster for years and had complete faith in the company ordering tickets for an out of town sporting event over the Memorial Day weekend. I ordered the tickets and everything went smoothly. The next month a charge showed up for $9.99 on my bank/debit card statement that I couldn't identify. It was listed as TLG*GreatFn17951. I thought it was for incidental items purchased on my trip. It showed up again in June. I contacted my bank and they gave me the name of the Merchant and contacted them.
They said I had signed up for a free trial to Entertainment.com, a coupon saver service (http://www.entertainment.com/). I told them I didn't remember that and wanted to cancel. I figured I was out $19.98 but I could live with that. The charge showed up again for July. I called again. They said they had no record of me. I told them I wanted cancellation immediately, tried to cajole me into accepting another free offer. I declined. The charges appeared in August. This time I cancelled over their internet site. Then they appeared again in September.
Yesterday, I began checking on them, finally realizing I was being scammed. I went to ripoffreport.com/reports/ website that lists web scam information and found other people listed. I contacted them yesterday. They seem very helpful. The person on the other line told me to fax the statements and she would take care of it. If you check rip-off report you will know they won't do anything. I then wanted to contact ticketmaster to inform them of one of their business partners. I found that their parent company is IAC interactive company. They are also the parent company of Enterntainment.com. The woman at IAC told me to send her an e-mail and she would get back to me. I am not expecting a response. I also found out that IAC owns these companies:
Ask Jeeves | Citysearch | Classic Custom Vacations | Entertainment.com | Evite | Expedia | Gifts.com | Hotels.com
Hotwire | HSN | ImprovementCatalog.com | Interval International | LendingTree | liveDaily | Match.com
RealEstate.com | ReserveAmerica | Ticketmaster | TripAdvisor | VacationSpot.com
that I thought were legitimate. Sites a lot of people use everyday.
These people are running a great SCAM. I wanted to let someone know who had some influence.
This astounded me. This was not a scam from a Nigerian businessman, low interest mortgage or a request for pharmaceuticals overseas