IBoats Goods not received Internet,

For customers who reside outside the United States, we use the services of a company called "fiftyone" that provides all the taxes/duties information and the logistics needed to quickly and safely ship orders. We have been in contact with fiftyone since the first sign there was a problem with the order and we have asked them to communicate the updates to the customer (fiftyone is responsible for the communication with all our international customers). It is apparent that this has not happened. We have assigned our most senior customer service representative to the case and we will do everything we can to resolve this as quickly as possible.