• Report: #1061600

Complaint Review: IBuyDallasFortWorth.com

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  • Submitted: Mon, June 24, 2013
  • Updated: Mon, June 24, 2013

  • Reported By: kaizen66 — Dallas Texas
IBuyDallasFortWorth.com
www.ibuydallasfortworth.com Internet USA

EquityPropertyDeals and Simon Macharia SCAM. No customer service. No response to website issues. Dallas TX

*REBUTTAL Owner of company: Please only use the support email

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 This guy does NOT respond to email requests for service requests... and if he does he gives very unclear responses that make absolutely no sense at all.  I have paid for a website and it worked for a brief time.  Now none of the links, text boxes, etc. work and all he tells me to do is reset it... what does that mean?  he gives no instructions on how to do it.  He also mentioned I would lose data but did not tell me what data, how much, how to save it or anything else.  I have sent at least 5 emails to him requesting this imformation and he has not responded.

 

 


This report was posted on Ripoff Report on 06/24/2013 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/IBuyDallasFortWorthcom/internet/EquityPropertyDeals-and-Simon-Macharia-SCAM-No-customer-service-No-response-to-website-1061600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Please only use the support email

AUTHOR: CWF Properties - ()

I am familiar with your upgrade request. You only made one request that followed through, until your website was upgraded to the latest version.

please note that we have only one support email address that also goes to your help desk account. We provide this email address when you sign up to make sure your support requests are always expedited.

As long as you send requests to this email, they will be attended to in a few hours unless special information or attention is required.

Also, every email that you ever send to us is logged for ever, and is accessible through your help desk account.

It sounds like you have sent multiple emails to different email addresses. Unfortunately, if you have sent them to any email address other that the support email,  we cannot guarantee that anyone will ever see them.

I just checked your account and found that all your requests were fully addressed to your satisfaction as of today.

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