This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
IC FreeShipping.com Insiders Club I ordered flowers through ProFlowers via internet & a pop up window for free shipping for the flowers. I entered the info requested to get the free shipping but the bill was not reduced. Internet
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Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I ordered flowers via internet through Proflowers. The ProFlowers website offered free shipping for the flowers and I completed the information requested to get the free shipping. The shipping charges were supposed to be reduced from my invoice at checkout, but they were not. Since it was only $9.00 I didn't worry much about it and just let it go. I kept getting odd junk mail from kgbdeals.com and other sites that offer coupons for services but I just deleted them thinking nothing of it. Then I just noticed that IC FreeShipping.com CT has been charging my credit card $12.97 for the last 4 months without my noticing it or without my authorization. I called IC FreeShipping.com CT and they told me that I signed up with them and authorized the services. I DID NOT. I completed the information with ProFlowers to purchase the flowers but it seems all that information was shared with and/or transferred to IC FreeShipping.com CT. They claim they will refund me in a few days. I have also alerted my credit card company of the fraudulent charges. IC FreeShipping.com CT refuses to provide me proof of my authorization or "sign up" with them and they claim they don't have to legally. They claim that because they have my email addresss and a password, that is proof that I signed up with them. I thought I was signing in with ProFowers. I would think that if they are charging my credit card, then they are legally required to provide me with proof of the service I allegedly signed up for. This is a total scam and because of the low dollar amount, it doesn't stand out when reviewing the credit card statement and therefore easily missed. Very clever of them I would say but they should be investigated and stopped.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.